Installing a BlackBerry Radar R2 accessory

Installing new BlackBerry Radar-H2 devices involves three main tasks:

  1. Prepare: Prepare an installation worksheet and installation tools.
  2. Install: Install your BlackBerry Radar R2 accessory.
  3. Activate: Activate your newly installed devices. For detailed instructions, log in the BlackBerry Radar Dashboard and access documentation from the main menu.

Note: The most up-to-date installation guides are in PDF. You can download the Radar R2 Installation Guide in PDF here.

The Radar R2 device product specification can be found here.

If you run into any problem during the installation process, contact the BlackBerry Radar support team at 1-844-RADAR-BB, or visit blackberry.com/RadarSupport.

Prepare to install

To prepare for installation, you need to:

Prepare an installation worksheet

In order to track an asset (trailer/container), the Radar module that is installed on the asset must be associated with the asset in the BlackBerry Radar Dashboard. It is, therefore, very important to keep a clear record of which Radar module is installed on which asset.

Use an installation worksheet to record the module-to-asset association. You can download the installation worksheet from the BlackBerry Radar Dashboard application. If you prefer, you can also create your own worksheet.

To download the worksheet:

  1. Log in to the BlackBerry Radar Dashboard.
  2. Add all the assets to the Dashboard application.
  3. Download the installation worksheet.

For detailed instructions, log in to the BlackBerry Radar Dashboard and access documentation from the main menu.

Check device package and obtain installation tools

You may have a large number of BlackBerry Radar R2 accessories to install. Follow the instructions in this section to:

Prepare to install

To complete the installation of the module to your assets, you will need the following components, which can be found in the module packaging.

Radar R2 installation package for chassis



Radar R2 installation package for dry van, insulated trailers



Radar R2 20° Side Mount Tilt Bracket Accessory Kit Package:

NOTE: Radar R2 20° Side Mount Tilt Bracket Accessory is only required for Side Mount Installations. 20° Accessory Kits are available from your BlackBerry Representative.

If you are missing any of the above components in your package, contact your BlackBerry Sales Representative.

Fastener Considerations

For installing on chassis

BlackBerry-Supplied Fasteners:

To complete the connection of the BlackBerry Radar R2 module to the BlackBerry Radar R2 Accessory Brackets, you will need the following fasteners. The following components are contained in your Radar R2 Accessory packaging.

User-Supplied Fasteners:

To attach the module to the asset you wish to track, you must supply your own fasteners. Depending on the construction of your mounting location, you may wish to use the following types of fasteners. Please Note: Your choice of fastener will influence the size of the tools required to create the mounting holes (i.e. drill bits) and install or remove the fasteners (i.e. wrenches/sockets/drivers). An example of this is provided below. The actual length of the fasteners will be determined by the thickness of your mounting surface.

For installing on barn doors or roll-up doors

User-Supplied Fasteners:

To attach the module to the asset you wish to track, you must supply your own fasteners. Depending on the construction of your mounting location, you may wish to use the following types of fasteners. Please Note: Your choice of fastener will influence the size of the tools required to create the mounting holes (i.e., drill bits) and install or remove the fasteners (i.e., wrenches/sockets/drivers). An example of this is provided below. The actual length of the fasteners will be determined by the thickness of your mounting surface.

Installation tools

For chassis installation:

Required tools to complete the installation:

Recommended tools to complete the installation:

For chassis installation:

Required tools to complete the installation:

Recommended tools to complete the installation:

Match a module identifier to an asset identifier

In order to track an asset, the Radar R2 module that is installed on the asset must be associated with the asset in the BlackBerry Radar Dashboard. It is, therefore, very important to keep a clear record of which Radar H2 module is installed on which asset.

The Dashboard application tracks modules and assets using ‘identifiers’. The asset identifier is the name or number of the asset you wish to track. The asset identifiers are entered into the application when you add the assets and will be listed on your installation worksheet. The identifier for each Radar H2 module is printed on two labels—one attached to the rear housing and the other in the battery compartment. The module identifier also serves as the serial number (S/N) for the module.

To match a module identifier with an asset identifier:

  1. Locate the module identifier for your device. The module identifier is shown in two places.

    1. Externally—temporary S/N label and permanent exterior S/N label, attached to the front of the outer housing
    2. Internally—permanent main product label, in the battery compartment

  2. Once you are ready to install the BlackBerry Radar R2 module to the asset, remove the partially attached label from the front surface of the outer housing and place it on your worksheet, on the row with asset the BlackBerry Radar R2 will track and the BlackBerry Radar H2 module identifier the BlackBerry Radar R2 will be paired with.


Install a Radar R2 Accessory

General guidelines

For chassis installation:

You may install the Radar R2 on any flat, vertical or horizontal surface that offers enough mounting area for the module. When selecting a mounting location, carefully consider how the asset will be used during its normal, day-to-day operation.

Do not place the assembly in a location where it is susceptible to damage from:

  1. Normal usage activities, such as loading or unloading cargo.
  2. Moving parts of the asset.
  3. Road debris.

IMPORTANT: For accurate tracking, orientation matters.

  1. You must install Radar R2 module horizontally.
  2. To monitor the presence or absence of a container on the chassis, when installing the Radar R2 module, always ensure the signal icon is pointed towards the sky.

This diagram illustrates the proper installation orientation for the BlackBerry Radar R2 module.

For installation on barndoors:

To monitor cargo loading status with your BlackBerry Radar R2, there are two installation methods that are supported.

  • Upper Mount: Install the module on the door frame or the ceiling of the trailer.
  • Side Mount: Install the module on the left wall of the trailer, just ahead of the door frame.

If you would also like to monitor door open and door closed events, you will need to install the Radar H2 on the exterior of the right-hand container door.

When selecting a mounting location for either module, carefully consider how the asset will be used during its normal, day-to-day operation.

Do not place the assembly in a location where it is susceptible to damage from:

  1. Normal usage activities, such as loading or unloading cargo.
  2. Moving parts of the asset.
  3. Road debris.

IMPORTANT: For accurate tracking, orientation matters.

  1. For Upper Mount installations, you must install the Radar R2 module horizontally.
  2. For Side Mount installations, you must install the Radar R2 module vertically.
  3. For accurate cargo loading status detection, you must install the Radar R2 modules at the end of the trailer where the cargo is loaded and unloaded.
  4. Side Mount installations: Ensure no items are stored on the left wall ahead of the Radar R2 module. Items in front of the module’s sensing area will affect cargo sensing.

This diagram illustrates the proper installation orientation for the BlackBerry Radar R2 module.

For installation on roll-up doors:

To monitor cargo loading status with your BlackBerry Radar R2, you must install the module on the left wall of the trailer, just ahead of the overhead door tracks.

If you would also like to monitor door open and door closed events, you will need to install the Radar H2 on the exterior of the trailer door.

When selecting a mounting location for either module, carefully consider how the asset will be used during its normal, day-to-day operation.

Do not place the assembly in a location where it is susceptible to damage from:

  1. Normal usage activities, such as loading or unloading cargo.
  2. Moving parts of the asset.
  3. Road debris.

IMPORTANT: For accurate tracking, orientation matters.

  1. You must install the Radar R2 module vertically.
  2. For accurate cargo loading status detection, you must install the Radar R2 modules at the end of the trailer where the cargo is loaded and unloaded.
  3. When installing the Radar R2 module in the vertical orientation, always ensure the module is installed with the triangle icon pointing towards the ceiling of the trailer and the signal icon pointing towards the cargo area that will be monitored.
  4. For accurate cargo detection, please ensure no items are stored on the left wall ahead of the Radar R2 module. Any items in front of the device’s sensing area will affect the cargo reporting.

This diagram illustrates the proper installation orientation for the BlackBerry Radar R2 module.

Prepare module for installation—Battery connection

Important: Please do not perform the battery connection process until you are ready to install and associate the BlackBerry Radar modules on your asset. Once the battery is connected, please complete the module installation and association, as soon as you can, to conserve battery life.

  1. Remove the module from the package and from the plastic bag.

  2. Remove the battery door from the rear of the device. Detach the fastener bag from the cardboard spacer and keep nearby. You will require these screws to secure the battery door to the outer housing and complete the module assembly process.

    Tip: If you find it difficult to remove the inner housing from the outer housing, you may insert a tool, such as a screwdriver, near the arrows embossed into the door and lift to separate the door from the housing.

  3. Remove the battery from the housing to reveal the battery cable connector. Return the battery to the housing and connect the battery cable to the battery connector. The LED will blink to indicate the module is active. NOTE: It can take up to 5 seconds for the blink sequence to begin. Please be patient. Once you see the LED blink, you may continue to the next step.

  4. Fully install the battery door. Locate the Fastener Bag and remove the four screws. Using a Phillips (PH2) screwdriver, install the screws to secure the battery door. IMPORTANT: Screw torque must be 7-8 in-lb. (0.8-0.9 N-m).

  5. Locate the Radar R2 20° Tilt Brackets and Fasteners.

    • Place the brackets on the rear of the Radar R2 module, ensuring the holes on the R2 20° Tilt Bracket Accessory are aligned with the holes on the Radar R2 module and the bracket’s guide tabs are seated within the rear openings of the module. Do not tighten fastener beyond 35 in-lb. (4N-m).
    • Secure the brackets to the module with the supplied fasteners.

    IMPORTANT: Ensure the signal icon on each Radar R2 20° Tilt Bracket is placed in the same orientation as the signal icon on the Radar R2 module.

    The module is prepared for installation on the asset.

Prepare your worksheet

  1. As indicated previously, record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the front of the module and placing it on the installation worksheet, next to the asset that will be tracked by the module.

    Tip: For modules that have previously been transferred to new assets, the temporary S/N label may no longer be in place. If this is the case, you will need to write the module identifier (S/N) for each module on the installation worksheet.

The following sections of this guide will illustrate recommended installation methods for various asset scenarios. After completing installation, log in to the Radar Dashboard and go to Documentation to see instructions on how to activate your newly installed devices.


Installing on chassis

If you are using BlackBerry Radar R2 to monitor a chassis trailer, you may mount the module on any flat, vertical surface that offers enough mounting area for the module. When selecting a mounting location, carefully consider how the asset will be used in its normal, day-to-day operation.

Do not place the assembly in a location where it is susceptible to damage from:

When mounting under a vehicle or piece of equipment, you must exercise a high degree of caution to avoid serious damage to yourself or your equipment:

When mounted on a chassis trailer, the BlackBerry Radar R2 can perform two functions—(1) Container On/Off Detection and (2) Weight Detection. Each function has its own specific set of installation instructions. In this section, we will cover the installation instructions for the Container On/Off Detection use case.

BlackBerry Radar H2 + BlackBerry Radar R2 Relationship

To use your BlackBerry Radar R2, it must be paired with a BlackBerry Radar H2. For detailed Radar H2 Chassis Installation Instructions, please review the BlackBerry Radar H2 Chassis Installation Guide at Downloading installation guides.

Module Placement

When looking for an installation location on the chassis, it is important to choose an installation location that will provide an unobstructed view of the area, directly above the BlackBerry Radar R2 module. This unobstructed viewing area, above the module, will allow your BlackBerry Radar R2 to accurately detect the presence or absence of a container on the chassis, by sensing the container’s underside.

Crossmember Profiles

Extendable Chassis/Multiple Container Installations

If you are installing on an extendable chassis or a chassis that can simultaneously support multiple containers, be sure to install your BlackBerry Radar R2 module in an area of the chassis that will be covered by the containers, when the containers are present.

Distance Above the Module

Once you have identified a suitable mounting area on the chassis, ensure there is a minimum 6” (15 cm) clearance between the top surface of the module and the surface that will support the corner fitting of the container. Depending on the chassis construction, this could be the top surface of the main frame rail or the twist lock surface.

To achieve this minimum clearance, try to position the module as low on the chassis crossmember as you can, without extending the bottom of the module beyond the bottom edge of the crossmember. Extending the bottom edge of module beyond the bottom edge of the crossmember can expose the module to potential damage.

Important:

To accurately detect the presence of a container on the chassis, it is important to ensure there is a minimum clearance of 6” (15 cm) between the top surface of the module and the top surface of the main frame rail.

Maintaining this clearance will ensure there is adequate distance between the Radar R2 module and the container’s floor to detect the presence of the container.

Tip: If the height of your chassis crossmember is too short to support the 6” (15 cm) clearance requirement without extending the bottom of the module beyond the bottom edge of the crossmember, search the chassis for a taller crossmember that could support the clearance requirement without overhanging the bottom edge of the crossmember. Some chassis have crossmembers of different heights.

To install,

  1. As indicated in the previous section, record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset identifier pairings by removing the partially attached label from the inner housing of the module and placing it on the installation worksheet, next to the asset that will be tracked by this module.

  2. After selecting the best installation location for your device, place the module and bracket in your desired installation location. Ensure the device is level. Use a pencil or marker to mark the holes in the bracket for drilling.

    IMPORTANT: When mounting under a vehicle, or a piece of equipment, you must exercise a high degree of caution to avoid serious damage to yourself, the module, or your equipment:

    • Do not install near exhaust sources, ignition sources, or fuel tanks.
    • Use caution when installing near pneumatic, hydraulic, and electrical lines to avoid damage to these systems during installation.

  3. Using a drill bit, drill a hole through each of the marked holes. This will create two holes you will use to mount the brackets to the container. If there are any burrs around the holes after the drilling process, remove them. Also, remove any dust or debris left over from the drilling or de-burring operations.

    Drilling tips for chassis and frame installations:

    Due to the thicker, harder steel used on chassis and trailer frames, you may wish to follow these suggestions.

    Tip 1: To shorten drilling time and prolong the life of your drill bit, you may wish to use cutting tool lubricant during the drilling process.

    Tip 2: For most precise hole drilling, before drilling your hole, you may wish to use a punch and hammer to help place the drill bit. This will prevent the bit from “walking” during the drilling operation.

  4. Place the module on the chassis, aligning the holes on the 20° bracket with the holes you drilled into the chassis.

    Insert your fastener of choice into the holes and use the appropriate tools to secure the module to the asset. Do not tighten fastener beyond 35 in-lb. (4 N-m).

    Tip: If you choose to use a self-drilling screw on an installation surface whose construction leaves the sharp point of the screw exposed, you may wish to remove the pointed end of the screw after the module is mounted to the chassis. This can prevent possible injury, or damage, from the exposed screw ends.

  5. Installation is complete.


Installing on a dry van trailer with barn doors

If you wish to monitor cargo load status or with your BlackBerry Radar R2 module, there are two installation positions to choose from, depending on your needs.

Position 1: Upper Mount Installation: Install horizontally on the upper edge of the door frame or the ceiling of the trailer.

Position 2: Side Mount Installation: Install vertically on left side wall of the trailer, just ahead of the door frame. (NOTE: 20° Tilt Brackets are required for Side Mount Installation).

Fastener selection considerations

Upper Mount Installation Procedure

Barn Doors (Upper Mount Installation): The module should be installed horizontally on the upper edge of the door frame or ceiling of the trailer. To monitor as much of the cargo area, as possible, you must position the module as close to the rear of the trailer as the trailer’s construction allows. Ensure the signal icon on the module is pointed towards the cargo that will be monitored.

Whether you install on the interior of the door frame or on the ceiling will depend on the construction of the trailer, and other associated factors like door thickness, width of the door frame, etc. The illustrations below show an example of when to install on the door frame and when on the ceiling.

IMPORTANT: When planning your install, be sure to carefully study the trailer’s construction before deciding on installation placement and fastener selection. Below are some examples of how trailer construction will influence installation placement and selections for Radar R2.

Scenario 1: Door Frame Installation

Use this method if you plan to install the Radar R2 on the door frame of your trailer.

Scenario 2: Ceiling Installation

Use this method if you are considering installing the Radar R2 on the ceiling of your trailer.

IMPORTANT: If you are considering installation of the Radar R2 on the ceiling of your trailer, and the center of your trailer has exposed roof supports, do not install the Radar R2 between the roof supports. Installing the Radar R2 between roof supports will cause the device’s sensing path to be blocked and will affect cargo reporting. Ceiling mounting is only recommended on trailers where the roof supports in front of the Radar R2 are covered by an interior ceiling panel that conceals the roof supports.

NOTE: Mounting on the roof support is not recommended, as the roof support where the device is mounted may become deformed by impacts to the top of the trailer, affecting the device sensing. Bent roof supports, ahead of the device, may block the sensing path.

Scenario 1A

Fastener Mounting for Door Frame Placement

Follow these instructions if you plan to install to the door frame.

NOTE: In this example, the door frame is steel and of fully boxed section construction.

  1. As indicated in the previous section, record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the rear housing of the module and placing it on the installation worksheet, next to the asset that will be tracked by this module.

  2. Find and mark the centerline of the trailer door frame. Tip: When you are marking the centerline on the container, we recommend continuing the mark along the ceiling for approximately 4” (10 cm).

  3. Remove the liners from the rear of the template and place the template in the desired installation location. The adhesive at the back of the template ensures that it stays on the door frame surface for accurate drilling of your holes.

    It is recommended that you install the module as straight as possible on the asset. To help ensure the module is straight, you may try one of the following techniques.

    Technique 1: Align the marks on the template to the marked centerline on the door frame.

    Technique 2: Visually, place the template in the desired installation location. Using a square or level, check that the template is straight.

  4. Using a drill bit, drill a hole through each of the cross hairs on the template. This will create two holes you will use to mount the module.

    Drilling tips for door frame installations

    Due to the thicker, harder steel used on some door frames, you may wish to follow these suggestions.

    Tip 1: To shorten drilling time and prolong the life of your drill bit, you may wish to use cutting tool lubricant during the drilling process.

    Tip 2: To achieve precise hole drilling, before drilling your hole, you may wish to use a punch and hammer to help place the drill bit. This will prevent the bit from “walking” during the drilling operation.

  5. Remove the template. You now have two holes. If there are any burrs around the holes, remove them at this time. Also, remove any dust or debris left over from the drilling or de-burring operations and ensure the surface is clean and dry.

  6. Align the hole in the module with the hole drilled in the container. Insert your fastener of choice into the holes and use the appropriate tools to secure the module to the asset.

    IMPORTANT: Do not over-tighten the fastener. Do not tighten the fastener beyond 35 in-lb. (4 N-m).

  7. Installation is complete.

Scenario 2A

Fastener Mounting for Ceiling Placement

Follow these instructions if you plan to install to the ceiling.

NOTE: In this example, the ceiling is 5/8” (16mm) plywood and the door frame is too narrow to support installation.

  1. As indicated in the previous section, record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the rear housing of the module and placing it on the installation worksheet, next to the asset that will be tracked by this module.

  2. Find and mark the centerline of the ceiling. Tip: When you are marking the centerline on the container, we recommend continuing the mark along the ceiling for approximately 4” (10 cm).

  3. Remove the liners from the rear of the template and place the template in the desired installation location. The adhesive at the back of the template ensures that it stays on the ceiling surface for accurate drilling of your holes.

    It is recommended that you install the module as straight as possible on the asset. To help ensure the module is straight, you may try one of the following techniques.

    Technique 1: Align the marks on the template to the marked centerline on the ceiling.

    Technique 2: Visually, place the template in the desired installation location. Using a square or level, check that the template is straight.

  4. Using a drill bit, drill a hole through each of the cross hairs on the template. This will create two holes you will use to mount the module.

    Drilling tips for ceiling installations

    Here are some tips to help you determine the best drilling strategy for your container construction and selected fasteners.

    IMPORTANT: Due to the construction of most non-insulated trailers, if you use fasteners to install the module, you will drill through the ceiling. Other trailers, such as insulated trailers, may have a thicker ceiling that will offer the opportunity to avoid drilling completely through the ceiling of the asset, if you limit the depth of your drilling.

    Tip 1. Wood Screws, Thick Ceiling Section: Drill a pilot hole of a slightly smaller diameter than your fastener. Limit the depth of the drilling, to avoid breaking through the roof.

    Tip 2. Well Nuts, Thick Ceiling Section: Drill a hole large enough in diameter to accommodate your well nut. Limit the depth of the drilling, to avoid breaking through the roof.

  5. Remove the template. You now have two holes. If there are any burrs around the holes, remove them at this time. Also, remove any dust or debris left over from the drilling or de-burring operations and ensure surface is clean and dry.

  6. Insert your fastener of choice into the holes and fasten the module to the ceiling using one of the approaches below.

    Wood Screws

    • Having drilled a pilot hole slightly smaller than your fastener, use a screwdriver or drill and driver bit and nut driver to drive the screw to the ceiling.

    Well Nuts

    • Insert the Well Nuts into the holes. Align the holes on the module to the well nuts, then insert the fasteners. Secure the module to the asset.
    • Do not tighten the fastener beyond 35 in-lb. (4 N-m) to avoid damaging the well nut.

    Tips for well nut installation

    Tip 1: For fastest installation, we recommend using a drill and nut driver to install the bolt into the well nut. To avoid over tightening, use the lowest speed to install the bolt.

    Tip 2: To avoid spinning the well nut during the install, we recommend pressing the module against the wall while installing each fastener.

    Do not over-tighten the fastener. Do not tighten the fastener beyond 35 in-lb. (4N-m).

  7. Installation is complete.

Scenarios 1 and 2

Adhesive Mounting for Door Frame or Ceiling Placement

Follow these instructions if you plan to install your Radar R2 module in temperatures above 0°C (32°F), using the available accessory adhesive kit.

NOTE: Adhesive is not recommended for use on bare woods, like plywood.

  1. Assess the installation surface to determine the surface preparation recommended for your installation surface, to maximize adhesion of your adhesive. Perform the appropriate steps for your installation surface.

    The following chart illustrates recommended surface preparation techniques for various installation surface materials.

    The following images illustrate the surface preparation procedure for an unpainted aluminum door frame.

    The following images illustrate the surface preparation procedure for a plastic panel.

  2. Record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the module’s front housing and placing it on the installation worksheet, next to the asset this module will track.

  3. Find and mark the centerline of the trailer’s ceiling. Tip: When you are marking the centerline on the trailer, we recommend continuing the mark along the ceiling for approximately 4” (10 cm).

  4. Place the installation template on the ceiling. Ensure the centerline on the template is aligned to the centerline on the ceiling. Trace the outline of the template on the ceiling. Once the tracing is complete, remove the template.

  5. Locate the alcohol pad that was included in your adhesive kit. Open the package and thoroughly clean both substrates where the 3M VHB tape will be applied (back of the module and the installation surface, defined by the outline traced in Step 3). Wipe dry with a clean cloth.

  6. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the back of the module, where the tape will be applied.

    IMPORTANT: If the module will be installed on a plastic surface, you must apply the primer to the installation surface. This will improve adhesion on plastic surfaces.

    To apply the primer:

    A) Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.

    B) Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the module. Apply primer to the installation surface.

  7. Remove the white extended liner from the back of the tape. Apply to the battery door. Using firm pressure (minimum of 15 psi) to ensure adhesive bonds to battery door.

    IMPORTANT: Minimum application temperature for the tape is 0°C (32°F).

    Initial tape application to surfaces at temperatures below 0°C (32°F) is not recommended because the adhesive becomes too firm to adhere readily. However, once properly applied, low temperature holding is generally good.

    If you must perform your installation in temperatures below 0°C (32°F), please refer to the Cold Weather Adhesive Installation Procedure, detailed in the next section.

  8. Remove the clear liner. Align the front edge of the module to the mark and place the module on the prepared mounting surface. Apply firm pressure (15 psi) to the module for 30-45 seconds to ensure the adhesive bonds to the mounting surface.

  9. Installation is complete.

Adhesive Mounting: Cold Weather Adhesive Installation Procedure

Follow these instructions if you must install your Radar R2 module in cold temperatures, using the available accessory adhesive kit, and have trouble getting the adhesive to adhere. Initial tape application to surfaces at temperatures below 0°C (32°F) is not recommended.

NOTE: Adhesive is not recommended for use on bare woods, like plywood.

Recommended cold-weather installation tools:

Pre-Install Device Preparation

Before you head outdoors to your asset, we recommended completing these steps in a warm, indoor environment with a temperature between 59-77°F (15-25°C).

  1. Locate the alcohol pad that was included in your adhesive kit. Open the package and thoroughly clean the battery door where the 3M VHB tape will be applied. Wipe dry with a clean cloth.

  2. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the back of the module, where the tape will be applied.

    IMPORTANT: When installing in cold weather, we recommended using the primer on the battery door and your asset’s installation surfaces. To ensure you have fresh installation surface primer to use on your asset’s installation surfaces, conserve your primer by using one primer ampule to prime multiple devices.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the module.

  3. Remove the white extended liner from the back of the tape. Apply to the battery door. Using firm pressure (minimum of 15 psi) to ensure adhesive bonds to battery door.

    Asset Installation

  4. Assess the installation surface to determine the surface preparation recommended for your installation surface, to maximize adhesion of your adhesive. Perform the appropriate steps for your installation surface.

    The following chart illustrates recommended surface preparation techniques for various installation surface materials.

    The following images illustrate the surface preparation procedure for an unpainted aluminum door frame.

    The following images illustrate the surface preparation procedure for a plastic panel.

  5. Find and mark the centerline of the trailer’s ceiling.

    Tip: When you are marking the centerline on the trailer, we recommend continuing the mark along the ceiling for approximately 4” (10 cm).

  6. Place the installation template on the ceiling. Ensure the centerline on the template is aligned to the centerline on the ceiling. Trace the outline of the template on the ceiling. Once the tracing is complete, remove the template.

  7. Using the heat gun, raise the temperature of the of the installation surface. For best adhesion, the recommended installation surface temperature target is 68° F (20° C).

    Tip: In most cold weather conditions, this installation surface temperature target is sufficient to allow the time to complete the subsequent steps, while remaining warm enough to improve adhesion for the adhesive.

  8. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the installation surface.

    IMPORTANT: If the module will be installed on a plastic surface, also apply the primer to the installation surface. This will improve adhesion on plastic surfaces. This step is also recommended to improve cold weather adhesion for bare metal and painted metal surfaces.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the module. If installing the module on a plastic surface, apply primer to the installation surface.

  9. Remove the clear liner. Align the front edge of the module to the mark and place the module on the prepared mounting surface. Apply firm pressure (15 psi) to the module for 30-45 seconds to ensure the adhesive bonds to the mounting surface.

  10. Installation is complete.

Side Mount Installation Procedure

Barn Doors (Side Mount Installation): The module must be installed vertically on left side wall of the trailer, just ahead of the door frame. Ensure the triangular arrow on the Radar R2 module is pointed towards the ceiling and the signal icon on the Radar R2 module is pointed towards the cargo that will be monitored.

IMPORTANT: When installing the BlackBerry Radar R2 module on the wall of a trailer with Barn Doors, the bottom of the module must be installed 90” (229 cm) above the floor. This is important for cargo detection accuracy.

Wall Placement—Fastener Mounting

Follow these instructions if you are installing the module on a trailer with barn (swing) doors.

NOTE: In this example the wall of the trailer is plywood.

  1. As indicated previously, record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the rear housing of the module and placing it on the installation worksheet, next to the asset that will be tracked by this module.

  2. Mark the height where the device will be installed on the side wall of the trailer.

    IMPORTANT: The module must be installed on the left wall of the container, just ahead of the door frame.

    • The bottom of the R2 device and bracket assembly should be 90” (229 cm) above the interior floor.
    • The R2 device and bracket assembly should be tilted forward 10°. This 10° tilt angle is automatically included in the installation template.

    Tip: When you are marking the line on the wall, we recommend continuing the mark along the wall for approximately 4” (10 cm) to accommodate the width of the installation template.

  3. Locate the “Side Mount” Install template that came with the 20° bracket. Remove the liners from the rear of the template and place the template on the wall. The adhesive ensures the template stays on the wall for accurate drilling of your holes.

    It is recommended that you install the module as level as possible on the asset. To help ensure the module is straight, you may try one of the following techniques.

    Technique 1: Using a square or level, confirm the door frame is perfectly vertical (perpendicular to the floor). If the door frame is perfectly vertical, align the rear of the module to the front edge of the door frame.

    Technique 2: Visually, align the dotted line near the bottom of the template to the mark you created on the wall. Using a square or level, confirm that the template is level, and the bottom edge of the template is parallel to the floor.

  4. Using a drill bit, drill a shallow hole through each of the marked holes. This will create two holes you will use to mount the Radar R2 bracket and device to the asset.

    Drilling tips for side wall installations:

    Here are some tips to help you determine the best drilling strategy for your trailer construction and selected fasteners. IMPORTANT: To avoid drilling completely through the wall of the asset, we recommend limiting the depth of the drilling.

    Tip 1. Wood Screws, Thick Wall Section (Plywood or Composite side walls): Drill a pilot hole slightly smaller diameter than your fastener. Limit the depth of the drilling, to avoid breaking through the wall.

    Tip 2. Well Nuts, Thick Wall Section (Insulated Trailers): Drill a hole large enough in diameter to accommodate your well nut. Limit the depth of the drilling, to avoid breaking through the wall.

  5. Place the module on the wall, aligning the holes on the 20° bracket with the holes you drilled into the wall.

  6. Insert your fastener of choice into the holes and fasten the module to the wall using one of the approaches below.

    Wood Screws

    • Having drilled a pilot hole slightly smaller than your fastener, use a screwdriver or drill and driver bit and nut driver to drive the screw to the wall.

    Well Nuts

    • Insert the Well Nuts into the holes. Align the holes on the 20° bracket to the well nuts, then insert the fasteners. Secure the module to the asset.
    • Do not tighten fastener beyond 35 in-lb. (4 N-m) to avoid damaging the well nut.

    Tips for well nut installation:

    Tip 1: For fastest installation, we recommend using a drill and nut driver to install the bolt into the well nut. To avoid over tightening, use the lowest speed to install the bolt.

    Tip 2: To avoid spinning the well nut during the install, we recommend pressing the module against the wall while installing each fastener.

  7. If there are items that are stored on the left wall of the asset, please move them to the right-hand wall of the asset.

    IMPORTANT: Ensure no items that will be stored on the left wall of the trailer, in front of the Radar R2 module. Any items in front of the device’s sensing path will affect the cargo reporting.

  8. Installation is complete.

Wall Placement--Adhesive Mounting

Follow these instructions if you plan to install the module in temperatures above 0°C (32°F), using the available accessory adhesive kit. NOTE: Adhesive is not for use on bare plywood surfaces.

  1. Record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the module’s front housing and placing it on the installation worksheet, next to the asset this module will track.

  2. Mark the height where the module will be installed on the side wall of the container. IMPORTANT: The module must be installed on the left wall of the trailer, just ahead of the door frame.

    • The bottom of the R2 device and bracket assembly should be 90” (229 cm)* above the interior floor.
    • The R2 device and bracket assembly should be tilted forward 10°. This 10° tilt angle is automatically included in the template.

    Tip: When you are marking the line on the wall, we recommend continuing the mark along the wall for approximately 4” (10 cm) to accommodate the width of the installation template.

  3. Locate the alcohol pad that was included in your adhesive kit. Open the package and thoroughly clean both substrates where the 3M VHB tape will be applied (back of the 20° Tilt Bracket and the installation surface). Wipe dry with a clean cloth.

  4. Remove the perforated sections from the template. This will create precise boundaries that will identify areas where the 3M VHB Universal Primer will be applied to the wall (see Step 5). Remove the adhesive liner from the rear of the template and place the template onto the wall. Align the dashed line near the bottom edge of the template to the line on the wall.

  5. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the back of the 20° Tilt Bracket, where the tape will be applied. IMPORTANT: If the module will be installed on a plastic surface, also apply the primer to the installation surface. This will improve adhesion on plastic surfaces.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the 20° Tilt Bracket, on the rear of the module. If installing the module on a plastic surface, apply primer to the installation surface.

    Tip: If you have removed the perforated sections from the Installation Template, apply the primer within the openings. These openings will precisely identify areas where the 3M VHB Universal Primer will be applied to the installation surface.

  6. Once the primer is applied to the surface, locate the screw holes on the template. Fill the screw holes with your marking tool. This will create reference marks you will use to accurately locate the R2 on the wall after the adhesive is applied to the module. When the marking operation is complete, remove the template from the wall.

  7. Remove the white extended liner from the back of the tape. Apply to the battery door. Using firm pressure (minimum of 15 psi) to ensure adhesive bonds to battery door.

    IMPORTANT: Minimum application temperature for the tape is 0°C (32°F). Initial tape application to surfaces at temperatures below 0°C (32°F) is not recommended because the adhesive becomes too firm to adhere readily. However, once properly applied, low temperature holding is generally good.

  8. Remove the clear liner. Align the holes on the 20° bracket to the areas you marked on the wall and place the module on the prepared mounting surface. Apply firm pressure (15 psi) to the module for 30-45 seconds to ensure the adhesive bonds to the surface.

  9. Installation is complete.

  10. If there are items that are stored on the left wall of the asset, please move them to right-hand wall of the asset. IMPORTANT: Ensure no items that will be stored on the left wall of the trailer, in front of the Radar R2 module. Any items in front of the device’s sensing path will affect the cargo reporting.

Adhesive Mounting: Cold Weather Adhesive Installation Procedure

Follow these instructions if you must install your Radar R2 module in cold temperatures, using the available accessory adhesive kit, and have trouble getting the adhesive to adhere. Initial tape application to surfaces at temperatures below 0°C (32°F) is not recommended.

NOTE: Adhesive is not recommended for use on bare woods, like plywood.

Recommended Cold-Weather Installation Tools:

Pre-Install Device Preparation

Before you head outdoors to your asset, we recommended completing these steps in a warm, indoor environment with a temperature between 59-77°F (15-25°C).

  1. Locate the alcohol pad that was included in your adhesive kit. Open the package and thoroughly clean the battery door where the 3M VHB tape will be applied. Wipe dry with a clean cloth.

  2. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the back of the module, where the tape will be applied.

    IMPORTANT: When installing in cold weather, we recommended using the primer on the battery door and your asset’s installation surfaces. To ensure you have fresh installation surface primer to use on your asset’s installation surfaces, conserve your primer by using one primer ampule to prime multiple devices.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the module.

  3. Remove the white extended liner from the back of the tape. Apply to the battery door. Using firm pressure (minimum of 15 psi) to ensure adhesive bonds to battery door.

    Asset Installation

  4. Assess the installation surface to determine the surface preparation recommended for your installation surface, to maximize adhesion of your adhesive. Perform the appropriate steps for your installation surface.

    The following chart illustrates recommended surface preparation techniques for various installation surface materials.

    The following images illustrate the surface preparation procedure for painted metal and plastic mounting surface.

  5. Mark the height where the module will be installed on the side wall of the container. Tip: When you are marking the centerline on the trailer, we recommend continuing the mark along the ceiling for approximately 4” (10 cm).

  6. Using the heat gun, raise the temperature of the installation surface. For best adhesion, the recommended installation surface temperature target is 68° F (20° C).

    Tip: In most cold weather conditions, this installation surface temperature target is sufficient to allow the time to complete the subsequent steps, while remaining warm enough to improve adhesion for the adhesive.

  7. Remove the perforated sections from the template. This will create precise boundaries that will identify areas where the 3M VHB Universal Primer will be applied to the wall (see Step 8B). Place the template onto the wall. Align the dashed line near the bottom edge of the template to the line on the wall.

  8. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the installation surface.

    To apply the primer:

    A) Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.

    B) Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the installation surface.

  9. Once the primer is applied to the surface, locate the screw holes on the template.
    Fill the screw holes with your marking tool. This will create reference marks you will use to accurately locate the R2 on the wall after the adhesive is applied to the module. When the marking operation is complete, remove the template from the wall.

  10. Remove the clear liner. Align the front edge of the module to the mark and place the module on the prepared mounting surface. Apply firm pressure (15 psi) to the module for 30-45 seconds to ensure the adhesive bonds to the mounting surface.

  11. If there are items that are stored on the left wall of the asset, please move them to right-hand wall of the asset.

    IMPORTANT: Ensure no items that will be stored on the left wall of the trailer, in front of the Radar R2 module. Any items in front of the device’s sensing path will affect the cargo reporting

  12. Installation is complete.


Installing on a dry van trailer with a rollup door

If you wish to monitor cargo load status or with your BlackBerry Radar R2 module, you must mount it on the left wall of the trailer. The attachment method you will use will depend on the construction of the trailer, and other associated factors like wall thickness, etc.

Roll-Up Doors: The module must be installed vertically on left side wall of the trailer, just ahead of the overhead door tracks. Ensure the triangular arrow on the Radar R2 module is pointed towards the ceiling and the signal icon on the Radar R2 module is pointed towards the cargo that will be monitored

IMPORTANT: When installing the BlackBerry Radar R2 module on an asset with Roll Up Doors, the bottom of the module must be installed 70” (178 cm) above the floor. This is important for cargo detection accuracy.

Fastener selection considerations

Wall Placement—Fastener Mounting

Follow these instructions if you are installing the module on a trailer with roll-up (overhead) doors.

NOTE: In this example the wall of the trailer is plywood.

  1. As indicated previously, record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the rear housing of the module and placing it on the installation worksheet, next to the asset that will be tracked by this module.

  2. Mark the height where the device will be installed on the side wall of the container.

    IMPORTANT: The module must be installed on the left wall of the container, just ahead of the overhead door tracks.

    • The bottom of the R2 device and bracket assembly should be 70” (178 cm)* above the interior floor.
    • The R2 device and bracket assembly should be tilted forward 10°. This 10° tilt angle is automatically included in the template.

    Tip: When you are marking the line on the wall, we recommend continuing the mark along the wall for approximately 4” (10 cm) to accommodate the width of the installation template.

  3. Locate the “Side Mount” Install template that came with the 20° bracket. Remove the liners from the rear of the template and place the template on the wall. The adhesive ensures the template stays on the wall for accurate drilling of your holes.

    It is recommended that you install the module as level as possible on the asset. To help ensure the module is straight, you may try one of the following techniques.

    Technique 1: Using a square or level, confirm the door’s track is perfectly vertical (perpendicular to the floor). If the track is perfectly vertical, align the rear of the module to the front edge of the door’s track

    Technique 2: Visually, align the dotted line near the bottom of the template to the mark you created on the wall. Using a square or level, confirm that the template is level and the bottom edge of the template is parallel to the floor.

  4. Using a drill bit, drill a shallow hole through each of the marked holes. This will create two holes you will use to mount the Radar R2 bracket and device to the asset.

    Drilling tips for side wall installations

    Here are some tips to help you determine the best drilling strategy for your trailer construction and selected fasteners.

    IMPORTANT: To avoid drilling completely through the wall of the asset, we recommend limiting the depth of the drilling.

    Tip 1. Wood Screws, Thick Wall Section (Plywood or Composite side walls): Drill a pilot hole slightly smaller diameter than your fastener. Limit the depth of the drilling, to avoid breaking through the wall.

    Tip 2. Well Nuts, Thick Wall Section (Insulated Trailers): Drill a hole large enough in diameter to accommodate your well nut. Limit the depth of the drilling, to avoid breaking through the wall.

  5. Place the module on the wall, aligning the holes on the 20° bracket with the holes you drilled into the wall.

  6. Insert your fastener of choice into the holes and fasten the module to the wall using one of the approaches below.

    Wood Screws

    • Having drilled a pilot hole slightly smaller than your fastener, use a screwdriver or drill and driver bit and nut driver to drive the screw to the wall.

    Well Nuts

    • Insert the Well Nuts into the holes. Align the holes on the 20° bracket to the well nuts, then insert the fasteners. Secure the module to the asset.
    • Do not tighten fastener beyond 35 in-lb. (4 N-m) to avoid damaging the well nut.

    Tips for well nut installation

    Tip 1: For fastest installation, we recommend using a drill and nut driver to install the bolt into the well nut. To avoid over tightening, use the lowest speed to install the bolt.

    Tip 2: To avoid spinning the well nut during the install, we recommend pressing the module against the wall while installing each fastener.

  7. If there are items that are stored on the left wall of the asset, please move them to the right-hand wall of the asset.

    IMPORTANT: Ensure no items that will be stored on the left wall of the trailer, in front of the Radar R2 module. Any items in front of the device’s sensing path will affect the cargo reporting.

  8. Close the doors. Installation is complete.

Wall Placement--Adhesive Mounting

Follow these instructions if you plan to install the module in temperatures above 0°C (32°F), using the available accessory adhesive kit. NOTE: Adhesive is not for use on bare plywood surfaces.

  1. Assess the installation surface to determine the surface preparation recommended for your installation surface, to maximize adhesion of your adhesive. Perform the appropriate steps for your installation surface.

    The following chart illustrates recommended surface preparation techniques for various installation surface materials.

  2. Record the module identifier and the asset identifier the module will be paired with. For your convenience, you may quickly create a record of the module and asset pairings by removing the partially attached label from the module’s front housing and placing it on the installation worksheet, next to the asset this module will track.

  3. Mark the height where the module will be installed on the side wall of the container.

    IMPORTANT: The module must be installed on the left wall of the container, just ahead of the overhead door tracks.

    • The bottom of the R2 device and bracket assembly should be 70” (178 cm)* above the interior floor.
    • The R2 device and bracket assembly should be tilted forward 10°. This 10° tilt angle is automatically included in the template.

    Tip: When you are marking the line on the wall, we recommend continuing the mark along the wall for approximately 4” (10 cm) to accommodate the width of the installation template.

  4. Locate the alcohol pad that was included in your adhesive kit. Open the package and thoroughly clean both substrates where the 3M VHB tape will be applied (back of the 20° Tilt Bracket and the installation surface). Wipe dry with a clean cloth.

  5. Remove the perforated sections from the template. This will create precise boundaries that will identify areas where the 3M VHB Universal Primer will be applied to the wall (see Step 6). Remove the adhesive liner from the rear of the template and place the template onto the wall. Align the dashed line near the bottom edge of the template to the line on the wall.

  6. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the back of the 20° Tilt Bracket, where the tape will be applied. IMPORTANT: If the module will be installed on a plastic surface, also apply the primer to the installation surface. This will improve adhesion on plastic surfaces.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the 20° Tilt Bracket, on the rear of the module. If installing the module on a plastic surface, apply primer to the installation surface.

    Tip: If you have removed the perforated sections from the Installation Template, apply the primer within the openings. These openings will precisely identify areas where the 3M VHB Universal Primer will be applied to the installation surface.

  7. Once the primer is applied to the surface, locate the screw holes on the template.
    Fill the screw holes with your marking tool. This will create reference marks you will use to accurately locate the R2 on the wall after the adhesive is applied to the module. When the marking operation is complete, remove the template from the wall.

  8. Remove the white extended liner from the back of the tape. Apply to the battery door. Using firm pressure (minimum of 15 psi) to ensure adhesive bonds to battery door.

    IMPORTANT: Minimum application temperature for the tape is 0°C (32°F). Initial tape application to surfaces at temperatures below 0°C (32°F) is not recommended because the adhesive becomes too firm to adhere readily. However, once properly applied, low temperature holding is generally good.

  9. Remove the clear liner. Align the holes on the 20° bracket to the areas you marked on the wall and place the module on the prepared mounting surface. Apply firm pressure (15 psi) to the module for 30-45 seconds to ensure the adhesive bonds to the surface.

  10. Installation is complete.

Adhesive Mounting: Cold Weather Adhesive Installation Procedure

Follow these instructions if you must install your Radar R2 module in cold temperatures, using the available accessory adhesive kit, and have trouble getting the adhesive to adhere. Initial tape application to surfaces at temperatures below 0°C (32°F) is not recommended.

NOTE: Adhesive is not recommended for use on bare woods, like plywood.

Recommended cold-weather installation tools:

Pre-Install Device Preparation

Before you head outdoors to your asset, we recommended completing these steps in a warm, indoor environment with a temperature between 59-77°F (15-25°C).

  1. Locate the alcohol pad that was included in your adhesive kit. Open the package and thoroughly clean the battery door where the 3M VHB tape will be applied. Wipe dry with a clean cloth.

  2. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the back of the module, where the tape will be applied.

    IMPORTANT: When installing in cold weather, we recommended using the primer on the battery door and your asset’s installation surfaces. To ensure you have fresh installation surface primer to use on your asset’s installation surfaces, conserve your primer by using one primer ampule to prime multiple devices.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the module.

  3. Remove the white extended liner from the back of the tape. Apply to the battery door. Using firm pressure (minimum of 15 psi) to ensure adhesive bonds to battery door.

    Asset Installation

  4. Assess the installation surface to determine the surface preparation recommended for your installation surface, to maximize adhesion of your adhesive. Perform the appropriate steps for your installation surface.

    The following chart illustrates recommended surface preparation techniques for various installation surface materials.

    The following images illustrate the surface preparation procedure for painted metal and plastic mounting surface.

  5. Mark the height where the module will be installed on the side wall of the container. Tip: When you are marking the centerline on the trailer, we recommend continuing the mark along the ceiling for approximately 4” (10 cm).

  6. Using the heat gun, raise the temperature of the installation surface. For best adhesion, the recommended installation surface temperature target is 68° F (20° C).

    Tip: In most cold weather conditions, this installation surface temperature target is sufficient to allow the time to complete the subsequent steps, while remaining warm enough to improve adhesion for the adhesive.

  7. Remove the perforated sections from the template. This will create precise boundaries that will identify areas where the 3M VHB Universal Primer will be applied to the wall (see Step 8B). Place the template onto the wall. Align the dashed line near the bottom edge of the template to the line on the wall.

  8. Locate the 3M VHB Universal Primer ampule that was included in your adhesive kit. Apply the primer to the installation surface.

    IMPORTANT: If the module will be installed on a plastic surface, also apply the primer to the installation surface. This will improve adhesion on plastic surfaces. This step is also recommended to improve cold weather adhesion for bare metal and painted metal surfaces.

    To apply the primer:

    • Crack the ampule at the “Crush at Dot” icon to release the primer and saturate the felt applicator tip, at the end of the tube.
    • Once the primer has saturated the applicator, rub the felt tip where the tape will be applied to the module. If installing the module on a plastic surface, apply primer to the installation surface.

  9. Remove the clear liner. Align the front edge of the module to the mark and place the module on the prepared mounting surface. Apply firm pressure (15 psi) to the module for 30-45 seconds to ensure the adhesive bonds to the mounting surface.

  10. Installation is complete.


Remove a Radar R2 device

Use this procedure if you need to remove your Radar R2 devices for servicing or recycling.

For more information on obtaining service for your devices, or recycling and safe disposal of your devices and batteries, contact your BlackBerry representative, or visit blackberry.com/RadarSupport.

If you plan to ship your Radar R2 module, or Radar R2 battery, be aware that the battery, as well as the module when shipped along with the battery, is considered Fully Regulated Class 9 Dangerous Goods in all modes of transportation (air, ocean, and ground), and must only be shipped in special UN certified Dangerous Goods packaging. If you are returning the battery, or battery with module to BlackBerry, you may request this UN-certified packaging from BlackBerry. The Cargo Accessory module, when shipped without the battery, is not considered Dangerous Goods and can be shipped in any package.

Also, any person who handles, offers for transport, or transports Dangerous Goods must be adequately trained and hold a training certificate; or perform those activities in the presence and under the direct supervision of a person who is adequately trained and who holds a training certificate.

Products that are considered Dangerous Goods can only move on carrier accounts that are approved for Dangerous Goods and are subject to Dangerous Goods surcharges. The Radar Cargo Accessory module, when shipped without the battery, is not subject to these surcharges.

Removal tools

Tools for chassis

Tools for other asset types

Module removal

Removal from chassis

Remove the module from the asset by removing the two fasteners from the ends of the module and remove the module.

Removal from barn doors or roll-up doors

Module removal approach will be determined by the installation method used.

Fastener Mounting Removal: If you have used fasteners in your installation, remove the fasteners from the asset and the module from the asset.

Adhesive Mounting Removal: Insert a tool between the bottom edge of the module and the mounting surface. Pry gently to separate the module from the installation.

Battery removal and replacement

Battery removal

  1. Remove the fasteners from the bracket. Remove the bracket from the module.

  2. Remove the four screws from the back of the product and separate the inner housing from the outer housing to access the battery. Retain the screws as all screws will be required to re-secure the inner housing to the outer housing.

  3. Disconnect the battery cable from the battery connector.

  4. Remove the battery from the battery compartment by grasping the pull tab and lifting the battery out of the compartment.

Battery replacement

  1. Place the battery into the battery compartment.

  2. Connect the battery cable to the battery connector. The LED will blink to indicate the module is active. NOTE: It can take up to 5 seconds for the blink sequence to begin. Please be patient. Once you see the LED blink, continue to the next step.

  3. Fully install the battery door. Locate the four battery door screws. Using a Phillips PH2 screwdriver, install the screws to secure the battery door. IMPORTANT: Screw torque must be 7-8 in-lb. (0.8-0.9 N-m).

Preparing battery for shipment

If you need to ship the battery along with the module, follow this procedure.

IMPORTANT: Never ship the module with the battery cable connected. Battery must be shipped inside the module with battery cable disconnected and the battery connector placed under the battery.

  1. Remove the four screws from the battery door. Insert a tool at the arrows and lift upward to remove the battery door. Retain the screws as they will be required to re-secure the battery door to the rear housing.

  2. Ensure the battery cable is disconnected from the battery connector. Lift the battery and tuck the connector under the battery. Return the battery to the battery nest.

  3. Place the battery cover onto the module and install the screws. Module is now ready to be placed in the UN-certified Dangerous Goods packaging.

Surface repair

After the module has been removed from the door, there will be holes in the door. There are various techniques that can be used to repair the holes. This section will discuss some approaches you may wish to use.

For barn doors

Method 1: Hole Plugs

  1. With the module removed, measure the size of the holes.


  2. Source a set of nylon or rubber plugs, of the appropriate diameter, to fill the holes. These plugs can be sourced from hardware or auto supply stores. Insert the plugs into the holes. If desired, you may add 100% Silicone Exterior Grade caulk to the rear of the plug for extra protection to seal any gaps against water entry.

Method 2: Sealant

  1. With the module removed, you’ll have two holes.

  2. Fill the holes with a weatherproof sealant. If desired, you may use 100% silicone exterior grade caulk or polyurethane sealant.

Tip:For an improved appearance, you may use a sealant that matches the door color.

Method 3: Fasteners

  1. With the module removed, you’ll have two holes.

  2. Drive the screws into the holes.

For roll-up doors

Method 1: Hole Plugs

  1. With the module removed, measure the size of the holes.


  2. Source a set of nylon or rubber plugs, of the appropriate diameter, to fill the holes. These plugs can be sourced from hardware or auto supply stores. Insert the plugs into the holes. If desired, you may add 100% Silicone Exterior Grade caulk to the rear of the plug for extra protection to seal any gaps against water entry.

Method 2: Sealant

  1. With the module removed, you’ll have two holes.

  2. Fill the holes with a weatherproof sealant. If desired, you may use 100% silicone exterior grade caulk or polyurethane sealant.

Tip:For an improved appearance, you may use a sealant that matches the door color.

Method 3: Fasteners

  1. With the module removed, you’ll have two holes.

  2. Drive the screws into the holes.