Accessing asset information

All assets are listed in the Assets view. You can sort the asset list by clicking any one of the three column names: Identifier, Type, or Created. You can also sort the assets by module type, if there is more than one type. You can search for a specific asset and find detailed information about that asset by clicking anywhere in the asset row.


Download installation worksheet

The installation worksheet lists all the assets in the Dashboard application that are not yet associated with any module. If you have just added your assets to the application, those assets will appear on the installation worksheet. You can use this worksheet to help matching asset identifiers to module identifiers.

The worksheet is available for your convenience; you can use any worksheet that works best for you.

  1. Open the Assets view.
  2. Click Unassociated to get a list of assets not yet associated with any modules.
  3. Click Worksheet.
  4. Click Print Worksheet to print the worksheet or click CSV Worksheet to download the worksheet in CSV format.
  5. Click Close.
  6. Open the downloaded worksheet and print it.
  7. Click Blackberry button to go back to the main menu.

Search for assets

There're two ways to search for assets: search by asset ID and search by sensor data. Search by asset ID lets you find an individual asset by typing the asset identifier into the Asset Search field. You can do this either at the lower left corner of the map, or in the Assets view. Search by sensor data lets you find assets that share certain sensor data characteristics, such as assets that are not loaded.

The Assets view contains the complete list of all the assets that your administrator has entered into the BlackBerry Radar Dashboard. Many of these assets are already associated with BlackBerry Radar devices and are viewable on the map. Some assets, however, may represent trailers or containers that do not yet have a Radar module installed, and are therefore, not viewable on the map.

Search by asset ID will find any asset in the BlackBerry Radar Dashboard, regardless of its association with a Radar module.

Sensor search only works for those assets that are associated with a module, because the search is based on asset data received from the sensors on the module.

Search by asset ID

Using the Asset Search field, you can filter through the complete assets list.

  1. Click blackberry button and then click Assets to open the Assets view.
  2. In the Asset Search field, start typing the asset identifier. A filtered list will appear that matches the partial or complete asset identifier you have entered.

Search by sensor data

Using the Sensor Search button, you can perform searches on the assets that have sensor data. Sensor data is grouped into the following search criteria:

Criteria Description
Battery State of the battery: OK or Not OK (needs replacement)
Door State of the door: Open or Closed
Pressure Air pressure range
Humidity Humidity range in percentage
Temperature Temperature range
Cargo State of the cargo: Detected (carrying cargo) or Empty (not carrying cargo)

To search by sensor data:

  1. In the Assets view, click Sensor Search.
  2. Enter your search criteria:
    • Click Add Criteria.
    • Click Criteria….
    • Click the dropdown button to display a list of criteria.
    • Select a criterion from the list.
    • Depending on your selection, you can do one of the following to complete the criterion:
      • Click the button to toggle the criterion value
      • Enter a range of values
    • Repeat previous steps to add more criteria, or click close_button next to a criterion to remove it.
  3. Click Search.
  4. Each time you change the search criteria, click Search to trigger another search.

View asset information

To find information about a particular asset:

  1. Click blackberry button and then click Assets to open the Assets view.
  2. Click your asset in the assets list. This opens two views:
    • The Asset view on the left, displaying the Details tab
    • The Timeline view at the bottom
  3. The Details tab displays asset information in three sections: Location, Status, and Details. Note that due to hardware differences, assets that are associated with Radar modules and assets that are associated with Radar-L modules present different information in the Status area.
    • Location: The location of the asset. This may include:
      • GPS location
      • Name of the geofence if the asset is in one
      • Address of the asset location
    • Status: The latest sensor readings. For an asset that is associated with a Radar module, this may include (see example):
      • Latest sensor reading time
      • Asset movement
      • Cargo state
      • Door state
      • Battery state
      • Environmental readings including temperature, humidity, and air pressure
      • Estimated distance that the asset has travelled
      • Alerts that have been triggered. Any alerted condition is highlighted in a red warning message indicating both the alert and the expected value.
    • Status: For an asset that is associated with a Radar-L module, this may include (see example):
      • Latest sensor reading time
      • Asset movement
      • Door state
      • Battery state
      • Estimated distance that the asset has travelled
      • Alerts that have been triggered regarding the above conditions
    • Details: Asset details including:
      • Asset properties such as asset type, asset class, door type, and dimensions
      • The module associated with this asset
  4. Click Options to open the Options tab and view asset data settings.
  5. The Timeline view shows sensor reading values and asset events and alerts during a specified time range.
  6. Toggle on asset_locate_button in either view to locate the asset on the map. This also allows you to follow the asset on the map.
  7. Click close_button in the Asset view to close the view. This will extend the Timeline view to the full width of the application window. Click the asset ID in the Timeline view to bring back the Asset view.
  8. To close both views, click close_button in the Timeline view.

View cargo state information

To find the cargo state of a particular asset:

  1. Open the Assets view.
  2. Click on the asset in the assets list. The asset Details tab opens on the left and displays asset information in three sections.
  3. In the Status section, find cargo state information. When asset is loaded, you will see "Cargo detected" and a cargo percentage number. When cargo is unloaded, the cargo state displays "Cargo emptied" and a cargo percentage of 0%.
  4. Cargo state is also shown in the Timeline view below the map.
  5. Hover over the Cargo event bar in the Timeline view to see event detail.

Note: Cargo state information is not available to assets that are associated with Radar-L modules.


Share asset data

While in any asset view, you can share with others the location, status, and other details of the asset using the asset Share tab. The shared link allows its user to temporarily track the shared asset without having to log in to the Dashboard application.

  1. In the asset Share tab, click New Share Link.
  2. In the Generate New Link dialog box, click the box with up and down arrows to display the dropdown list.
  3. Select the number of hours you want the link to be active for.
  4. Click OK.
  5. The share URL appears in the Share tab, specifying the expiry time. Click Copy to Clipboard to copy the link.
  6. Email the link to share with others.

Note: You can only have one shared link for each asset at any given time. If you try to generate a new link for the same asset, the existing link will be removed.

Regenerating a share link:

  1. Click New Share Link.
  2. The Are You Sure dialog box appears, reminding you of an existing share link. Select Yes.
  3. Proceed with the above steps to generate the share link.

View a shared asset

Some asset information can be shared with others who may not have access to the Radar Dashboard. The receiver of the share link can view and track the asset information by simply clicking on the shared link.

You can open the shared link on a mobile phone or computer that is connected to the Internet. No app installation is required. All you need is a web browser.

Clicking the shared link opens the Asset Finder in the browser, which presents the following:

The asset information in the Asset Finder app is updated as long as the shared link is valid. The link becomes invalid when it expires.


Retrieve asset type information

An asset type defines a common alerting configuration for assets that share that configuration. For example, your organization may have defined an asset type for assets that carry cargo of high value. This asset type may include more alerts that other types, such as alerts that report changes in door state and cargo state, and alerts that report unusual changes in temperature and humidity.

To retrieve an asset type:

  1. Open the Asset Types view.
  2. Click an asset type to view details. The Alert On area lists all the alerts configured for this asset type and their applicable values.
    • Door Open/Close: Raise an alert when the door state changes.
    • Cargo Loaded/Unloaded: Raise an alert when cargo state changes.
    • Battery Low/OK: Raise an alert when battery state changes.
    • Move Start/Stop: Raise an alert when movement state changes.
    • Extended Stop Over: Raise an alert when the asset hasn’t moved for the length of time indicated by the selections. Click each box and select the value you need from the dropdown list.
    • Temperature Outside/Back in Range: Raise an alert when temperature goes outside the specified range or back in range. Click and drag the blue dials to modify the temperature range.
    • Humidity Outside/Back in Range: Raise an alert when humidity goes outside the specified range or back in range. Click and drag the blue dials to modify the humidity range.

Note: The alerts configured may not apply to all assets. For example,


Modify asset type

You may modify the asset type of an asset in its Options tab.

  1. Open the Assets view.
  2. Click the asset you want to modify.
  3. Click Options to open the Options tab.
  4. Select a type from the Asset Type dropdown list.
  5. Click Save Changes.

Modify asset alert settings

You can modify asset alert settings in the Options tab of the asset view.

Alert settings are defined in each asset type. When you change the alert settings for an individual asset, you change the conditions by which the corresponding events and alerts are raised for this asset. For example, changing the minimum temperature means changing the condition by which the “Temperature Low” event and alert are raised. You can go to the asset type of this asset to review its alert settings.

Note 1: For an asset that is associated with a Radar-L module, only the following alerts may be available for configuration:

Note 2: For any asset of the following Asset Class, the “Door” alert is not applicable:

For more information about events and alerts, see Events and alerts.

  1. Open the Assets view.
  2. Click the asset to modify.
  3. Click Options to open the Options tab.
  4. Check the Override alerting box. This opens a new list of alert boxes. Note that alerts set here will override the alerts set in the asset type or the geofence. Check all the boxes that you want to override alerting for; modify the values under the alerts as needed.
    • Door Open/Close: Raise an alert when the door state changes.
    • Cargo Loaded/Unloaded: Raise an alert when cargo state changes.
    • Battery Low/OK: Raise an alert when battery state changes.
    • Move Start/Stop: Raise an alert when movement state changes.
    • Extended Stop Over: Raise an alert when the asset hasn’t moved for the length of time indicated by the selections. Click each box and select the value you need from the dropdown list.
    • Temperature Outside/Back in Range: Raise an alert when temperature goes outside the specified range or back in range. Click and drag the blue dials to modify the temperature range.
    • Humidity Outside/Back in Range: Raise an alert when humidity goes outside the specified range or back in range. Click and drag the blue dials to modify the humidity range.
  5. Scroll down and click Save Changes.

See example for a Radar module; example for a Radar-L module.


Retrieve modules and pairing information

After a BlackBerry Radar module is physically installed on an asset, the module identifier (serial number) must be paired with an asset in the BlackBerry Radar Dashboard. A Modules view lists all modules, their module types, as well as their associated assets.

  1. Open the Modules view to see the list of modules. Modules are listed under the Identifier column. The Type column indicates the module type: Radar or Radar-L. The module's associated asset is listed in the Asset column.
  2. You can filter the modules list using the module type or association buttons at the bottom.