Retrieving asset information

All assets are listed in the Assets view. You can sort the asset list by clicking any one of the three column names: Identifier, Type, or Created. You can search for a specific asset and find detailed information about that asset by clicking anywhere in the asset row.


Download installation worksheet

The installation worksheet lists all the assets in the Dashboard application that are not yet associated with any module. If you have just added your assets to the application, those assets will appear on the installation worksheet. You can use this worksheet to help matching asset identifiers to module identifiers.

The worksheet is available for your convenience; you can use any worksheet that works best for you.

  1. Open the Assets view.
  2. Check Only show unassociated assets to get a list of assets not yet associated with any modules.
  3. Click Worksheet.
  4. Click PDF Worksheet to get the worksheet in PDF format or click CSV Worksheet to get the worksheet in CSV format.
  5. Click Close.
  6. Open the downloaded worksheet and print it.
  7. Click Blackberry button to go back to the main menu.

Search for assets

There're two ways to search for assets: search by asset ID and search by sensor data. Search by asset ID lets you find an individual asset by typing the asset identifier into the Asset Search field. You can do this either at the lower left corner of the map, or in the Assets view. Search by sensor data lets you find assets that share certain sensor data characteristics, such as assets that are not loaded.

The Assets view contains the complete list of all the assets that your administrator has entered into the BlackBerry Radar Dashboard. Many of these assets are already associated with BlackBerry Radar devices and are viewable on the map. Some assets, however, may represent containers that do not yet have a Radar module installed, and are therefore, not viewable on the map.

Search by asset ID will find any asset in the BlackBerry Radar Dashboard, regardless of its association with a Radar module.

Sensor search only works for those assets that are associated with a Radar module, because the search is based on asset data received from the sensors on the Radar module.

Search by asset ID

Using the Asset Search field, you can filter through the complete assets list.

  1. Click blackberry button and then click Assets to open the Assets view.
  2. In the Asset Search field, start typing the asset identifier. A filtered list will appear that matches the partial or complete asset identifier you have entered.

Search by sensor data

Using the Sensor Search button, you can perform searches on the assets that have sensor data. Sensor data is grouped into the following search criteria:

Criteria Description
Battery State of the battery: OK or Not OK (needs replacement)
Door State of the door: Open or Closed
Pressure Pressure range in kPa
Humidity Humidity range in percentage
Temperature Temperature range in Celsius
Cargo State of the cargo: Detected (carrying cargo) or Empty (not carrying cargo)

To search by sensor data:

  1. In the Assets view, click Sensor Search.
  2. Enter your search criteria:
    • Click Add Criteria.
    • Click Criteria….
    • Click the dropdown button to display a list of criteria.
    • Select a criterion from the list.
    • Depending on your selection, you can do one of the following to complete the criterion:
      • Click the button to toggle the criterion value
      • Enter a range of values
    • Repeat previous steps to add more criteria, or click close_button next to a criterion to remove it.
  3. Click Search.
  4. Each time you change the search criteria, click Search to trigger another search.

View asset information

To find information about a particular asset:

  1. Click blackberry button and then click Assets to open the Assets view.
  2. Click your asset in the assets list. This opens two views:
    • The Asset view on the left, displaying the Details tab
    • The Timeline view at the bottom
  3. The Details tab displays asset information in three sections:
    • Location: The location of the asset. This may include:
      • GPS location
      • Name of the geofence if the asset is in one
      • Address of the asset location
    • Status: The latest sensor readings. This includes:
      • Latest sensor reading time
      • Asset movement
      • Cargo state
      • Door state
      • Environmental readings including temperature, humidity, and air pressure
      • Estimated distance that the asset has travelled
      • Alerts. Any alerted condition is highlighted in a red warning message indicating both the alert and the expected value.
    • Details: Asset details including:
      • Asset properties such as asset type and dimensions
      • The module associated with this asset
  4. Click Options to open the Options tab and view asset data settings.
  5. The Timeline view shows sensor reading values and asset events and alerts during a specified time range.
  6. Toggle on asset_locate_button in either view to locate the asset on the map. This also allows you to follow the asset on the map.
  7. Click close_button in the Asset view to close the view. This will extend the Timeline view to the full width of the application window. Click the asset ID in the Timeline view to bring back the Asset view.
  8. To close both views, click close_button in the Timeline view.

View cargo state information

To find the cargo state of a particular asset:

  1. Open the Assets view.
  2. Click on the asset in the assets list. The asset Details tab opens on the left and displays asset information in three sections.
  3. In the Status section, find cargo state information. When asset is loaded, you will see "Cargo detected" and a cargo percentage number. When cargo is unloaded, the cargo state displays "Cargo emptied" and a cargo percentage of 0%.
  4. Cargo state is also shown in the Timeline view below the map.
  5. Hover over the Cargo event bar to see event detail.

Retrieve asset type information

An asset type defines a common alerting configuration for assets that share that configuration. For example, your organization may have defined an asset type for assets that carry cargo of high value. This asset type may include more alerts that other types, such as alerts that report changes in door state and cargo state, and alerts that report unusual changes in temperature and humidity.

To retrieve an asset type:

  1. Open the Asset Types view.
  2. Click an asset type to view details. The Alert On area lists all the alerts configured for this asset type and their applicable values.
    • Door: Raise an alert when the door is open.
    • Cargo: Raise an alert when cargo is unloaded.
    • Low battery: Raise an alert when battery is low.
    • Extended stop over: Raise an alert when the asset hasn’t moved for the length of time indicated by the selections.
    • Temperature outside range: Raise an alert when temperature is out of the specified range.
    • Humidity outside range: Raise an alert when humidity is out of the specified range.

Modify asset type

You may modify the asset type of an asset in its Options tab.

  1. Open the Assets view.
  2. Click the asset you want to modify.
  3. Click Options to open the Options tab.
  4. Select a type from the Asset Type dropdown list.
  5. Click Save Changes.

Modify asset alert settings

You can modify asset alert settings in the asset view. Alert settings are defined in each asset type. When you change the alert settings for an individual asset, you change the conditions by which the corresponding events and alerts are raised for this asset. For example, changing the minimum temperature means changing the condition by which the “Temperature Low” event and alert are raised. You can go to the asset type of this asset to review its alert settings.

For more information about events and alerts, see Events and alerts.

  1. Open the Assets view.
  2. Click the asset to modify.
  3. Click Options to open the Options tab.
  4. Check the Override alerting box. This opens a new list of alert boxes. Note that alerts set here will override the alerts set in the asset type or the geofence. Check all the boxes that you want to override alerting for; modify the values under the alerts as needed (see example).
    • Door: Raise an alert when the door is open.
    • Cargo: Raise an alert when cargo is unloaded.
    • Low battery: Raise an alert when battery is low.
    • Extended stop over: Raise an alert when the asset hasn’t moved for the length of time indicated by the selections. Click each box and select the value you need from the dropdown list.
    • Temperature outside range: Raise an alert when temperature is out of the specified range. Click and drag the blue dials to modify the temperature range.
    • Humidity outside range: Raise an alert when humidity is out of the specified range. Click and drag the blue dials to modify the humidity range.
  5. Scroll down and click Save Changes.

Retrieve asset and module pairing information

After a BlackBerry Radar module is physically installed on an asset, the module identifier (serial number) must be paired with the asset in the BlackBerry Radar Dashboard. The Modules view allows you to view the associations between assets and modules.

  1. Open the Modules view to see the list of modules. Modules are listed under the Identifier column; their associated assets are listed in the Asset column.